FAQs

Having Problem Accessing Websites?

• We suggest that you have the latest version of your operating system provider e.g. Windows, OSX etc. If you're still having problems, contact our Customer Care Team and include: • As much detail as you can about the issue.
• Screen shots of any error message you get.
• Which web browser you are using (e.g. Internet Explorer, Firefox, Chrome, Safari etc).
• What you may have done so far to try to resolve the problem.

If My Article Is Out Of Stock Will That Article Be Replenished Again?

• We don't currently have the facility to let you know if or when an item is due back in stock. Write to us at tulip@justanned.com and we will let you know what we can do best to service your request, if possible.
• We are always looking at improving your shopping experience so if this changes, we'll let you know.
• You could also look for something similar – all you need to do is type a product description into the search box on our website. You can narrow down the selection by using our 'Search' section. Our New Arrivals section includes all our latest items, so it's always worth a look!